Getting Reference Checks Right

Retail Hiring: Getting Reference Checks Right I have always been surprised to find out that during the reference check process my teams, specifically in the field level management position, are more or less resigned to getting the basic “Are they rehirable?” question answered. I found out, with a company a couple years ago, the Store Managers had been told to “fake” their reference check forms, because “they don’t matter”. In retail we, typically, have not invested a lot of time into the reference check process for a couple of reasons: (1) We feel as though most hires are transient in nature (especially at the store level) so why bother [yikes, right?!?], (2) People are only going to give us reference names and contactRead More

Key Focus Items 2016

#Retail Leadership: Key Focus Items 2016 I have said it before and I will say it again – there is so much amazing information at our fingertips that it is totally criminal if we don’t put a plan into place to focus on topics that can improve, support, and boost growth of our team members and a continued healthy and happy workplace culture. Recently, there was a great article posted on TLNT written by Cynthia A. Hedricks on, The 8 Things That References Say Candidates Need To Improve On. Here are the highlights: -Being more sociable -Asking for help -Showing patience with others -Better team orientation -Listening carefully -Being open to the ideas and opinions of others -Sharing information with others -Building relationshipsRead More