How Great Retail Leaders Motivate

Jack Zenger and Joe Folkman wrote “The Extraordinary Leader,” they discovered that there were five “fatal flaws” that leaders must avoid or change in their behavior and attitude in order to be approachable and effective in their role with their team: Inability to learn from mistakes Lack of core interpersonal skills and competencies Lack of openness to new or different ideas Lack of accountability and excessive defensiveness and Lack of initiative. None of these are surprising. When leaders are defensive and don’t behave in a responsible [or adult] way – it is a huge turn off to their team members. There is no respect, no trust, and absolutely no way your team will be open enough to learn anything from you. We knowRead More