The Art of Providing Fair & Balanced Feedback in Retail

The Art of Providing Fair & Balanced Feedback in Retail There is no doubt that creating a retail workplace that expects and values ongoing, in-the-moment feedback is significantly more beneficial to the health of the business, the growth of the team, and the customer experience than leaving feedback and guidance to annual or semi-annual performance appraisal time. Unfortunately, not all retail organizations have embraced this philosophy and are still stuck believing “coaching and counseling” and using PA’s to drive performance improvement only during specific times of the year is a driver of engagement and productivity. It is not. I titled this articled the way I did because there is an art to providing fair and balanced, in-the-moment feedback to your team members. ThereRead More