Simple Ways To Overcome Complacency in Retail

Simple Ways To Overcome Complacency in Retail A few days ago I wrote an article on Complacency In Retail, when I was writing it I actually didn’t expect it to get a lot of traction or attention. But after reading news story after news story last week about how broken and in peril retailers have become I definitely believe complacency to be a real issue – a self-inflicted issue by organizations – that some are failing to acknowledge. If WE want to succeed – WE have to change, WE have to adapt and be flexible to the changes the customer expects, WE have to identify and proactively react to reality of the obstacles we face, WE have to shape incredible experiences that deliverRead More