The Retail Disconnect

The Retail Disconnect Sometimes during the course of reading or researching a topic I think is relevant to our industry I come across really interesting and important statistics. The challenging part is seeing that this information is so available to us but we are (a) lacking the ability to identify these challenges could apply to our organization or (b) recognizing that they do, but we are unable to create an effective plan and currently do not have the leadership capability to elevate the results in the company in learning & development and bottom line impact through customer experience. These gaps are definitely an opportunity for most retail organizations and we need a strategy around them to improve and deliver needed development to bringRead More