Practicing Personal Accountability In Retail

Practicing Personal Accountability In Retail As I have mentioned in previous posts, I have been very busy for the past few months. So much so, that writing has fallen by the wayside a bit, unfortunately. I have, literally, been searching for free moments here and there to start, work on and finish this post because it is about a real challenge we are facing in retail. So here we go… I am working with three organizations right now and one of them is a specialty retailer that is really feeling the challenges that so many smaller retailers are feeling but they also have added another layer of challenge where they hire predominantly to the criteria that their Store Managers are warm bodies withRead More

8 Signs You Have A Terrible Retail Employee

8 Signs You Have A Terrible Retail Employee Back in February I wrote about the 15 Traits Of A Terrible Retail Leader, which – to date – has been my most shared blog post. I put myself – and several of my colleagues – under a microscope of self-reflection to ensure that we were focused on being the best leaders for our team that we possibly could be. That post was the catalyst for a lot of conversations, and a lot of email dialogs, some very vivid Skype dialogs. All of those things were wonderful and fun results simply for talking about real issues we experience and we deal with and our team members deal with every day. Today, I wanted to writeRead More

6 Ways To “Show Up” As A Retail Leader

6 Ways To “Show Up” As A Retail Leader One thing people learn about me very quickly is that I am a “no excuses” kind of gal. I believe we own our attitude and our commitment to life, work and the various situations we experience every single day. Does that mean I am made of stone or oblivious to the happenings around me? Absolutely not. But what it does mean is that I, wholeheartedly, believe that regardless of challenges, obstacles, issues, or frustrations I encounter each day – I owe each moment of the day it’s best chance to be great and to maximize the moments I have to be great. That is a personal and professional philosophy as both a mom andRead More

Inspiring Greatness In Uninspiring Retail Environments

Inspiring Greatness In Uninspiring Retail Environments Let’s face it – the state of most retail organizations is pretty bleak right now. Retailers are struggling to evolve to today’s consumer spending preferences and habits. With that comes internal struggles that can, frequently, cause the culture to become rigid, confused, and desperate. In these moments the culture will be impacted negatively. We tend to become haphazard in our communication of changes, we start to value compliance over innovation, we cease involving the teams [especially in the field] in planning processes, feedback, customer perceptions/obstacles, etc and become micro-managing dictators of compliance. In these environments, more and more employees feel stuck at work and are looking for glimmers of hope for the future of the organization andRead More