This Is My 300th Blog Post

#300 938 days ago, I started the Excellence In Retail Blog. I launched this knowing that I had something to say but I was not sure or confident how to say it. But there I was with a website and some ideas so…I just…started. This morning I wrote my 299th blog post. I didn’t realize that I was so close to hitting this milestone until a few weeks ago when I actually looked at my post count. At that time I set a personal goal to hit 300 by the end of July. As I stretched for this goal, I was determined to keep writing content that I thought was relevant and important [not just to write fluff to get there], as wellRead More

Teaching People How To Treat You

Teaching People How To Treat You About three months ago I was consulting with a retail organization and the VP of Stores asked me to visit with him. He wasn’t a person I was directly working with on that project so it was a little unusual but he explained to me that they’d recently promoted two people to District Manager level roles who were having a difficult time assimilating into their new position with their teams. He asked me if I could spend two days with these two new DM’s to identify the issue(s) they were having and give them some guidance. “Yay!”, I said. I missed being in the field, with customers and the hard working people who drive the business. SoRead More