Keeping Your Cool Under Pressure

Keeping Your Cool Under Pressure Let’s face it – as a leader…losing your cool in the midst of confusion and chaos at work can make you lose credibility – fast – with your colleagues, your team, your customers, and  even the executive team. Unfortunately, there are a lot of workplace challenges that create pressure for individuals. Especially as this is the time of year for annual meetings to take place in many organizations and the start of Q4 in other industries that really rely on elevated business to keep them healthy or get them into a healthy position. These events can create havoc for a team if they lack a strong team mentality and/or lack critical competencies such as time management, focus, communication,Read More

Inspiring Your Part-Time Team Members

Inspiring Your Part-Time Team Members According to the Hay Group, median turnover rates for part-time retail workers averages approximately 67% in 2015. As most retailers know we rely heavily on part-time employees in our stores to protect scheduling. Depending on the retail organization part-time workers make up a lot of the scheduling (outside store leadership) flexibility. Because most retailers hire sales in at part-time, I have met some great talent that has to hold two or three jobs to make end’s meet. These are also the people who will leave quickly if they are given a better opportunity, more pay, more hour elsewhere – hence the high-turnover. The issue is that these workers are no different than your full-time employees in terms ofRead More