Their Perception Is The Reality

Their Perception Is The Reality When I begin working with a new organization and incrementally along the way [if it is a long term project] I utilize employee surveys for feedback. I also conduct group interviews and solicit individual feedback to gauge if initiatives are working and the specific impact(s) they are having. In my framework assessment period I always conduct a company wide electronic engagement survey. This survey is 100% anonymous and the organization supports “thanks for participation” event if we hit a 90% survey rate which encourages most team members to provide feedback.  Additionally, during this period I closely examine communication channels and effectiveness. I observe team and company meetings and assess how teams work together. Towards the end of theRead More

Leadership Labels & Categories

Leadership Labels & Categories The other day I was having a dialog with someone I hadn’t spoken with before and, during the conversation, I surfaced the fact that leadership buckets, titles, categories, labels [whatever you prefer to call them] frustrate the heck out of me because it minimizes what leaders are capable of, and do. every day. I work profoundly hard to NOT to be easily or accidentally placed into any type of leadership theory bucket or any other shallow and pedantic category by those with whom I work or even simply interact with on an occasional basis. Every day I work hard to evolve, learn, and grow through, and with, the realities of the business and the people that are in frontRead More

The High Cost Of Not Developing Your People

The High Cost Of Not Developing Your People US companies spent more than $70 billion [internationally, $130 billion was spent] last year on learning and development. Unfortunately still, the majority of training that takes place is mandated at a specific time, in a stuffy conference room or via the intranet with a boring and ill-prepared instructor/speaker stumbling through poorly designed and miserably tedious PowerPoint slides. Even with the amount of money spent in the US on learning and development, the average employee only has approximately 1% of their week to dedicate to their learning & development. Taking a deeper look into training among various size organizations, the team at Shift Disruptive E-Learning found that organization’s with fewer than 100 employees provide an averageRead More

Embracing Creativity In The Workplace

Embracing Creativity In The Workplace The moment you set foot into a creative workplace – you can sense it. There is a unique and compelling buzz in the air; individual work spaces are often playfully unorthodox, and people are energetic, engaged, and eager to interact and share ideas. Some organizations and executives think that buying colorful and playful furniture and instituting a casual dress-code constitutes as “creativity”, this is so not true… All organizations – hopefully – invite and welcome creative people to join their team. Those people and their minds should be encouraged. But there is an important distinction between acting on the occasional “out-of-the-box” idea and cultivating creativity as a business strategy. THREE TYPES OF CREATIVITY Most people have a limitedRead More

Integrity – A Workplace Non-Negotiable

Integrity – A Workplace Non-Negotiable Global research from Edelman’s Trust Barometer reveals that despite integrity being the most desired leadership quality, only about 25% of people think their bosses actually have it. If you type “What Do Bosses Lie About” into Google Search it returns almost 2.5 million results! So, I don’t know how provocative it will be to share that…I have found – especially in the last few years – that there is a staggering level in the lack of integrity in today’s workplaces. This is my third attempt at writing about this topic. Generally, when I start on a new blog article I always have an outline in my head to address the issue, I have examples to share, bullet pointsRead More

Why It May Be Time For A Professional Reinvention

Why It May Be Time For a Professional Reinvention The new year is always a fabulous time to look at your career and visualize exactly what you would like it to be, then take the appropriate action(s) to make that vision a reality. I think more so than any other year I have fairly grand plans for my personal and professional life and I have taken the last week to really set some specific goals and actions/timelines for myself when it comes to achieving all that I want to achieve in 2018 and beyond. Last year I didn’t have a “plan” for the year and I was so busy straight out of the gate I never took stock of exactly what I wantedRead More

Keeping Your Cool Under Pressure

Keeping Your Cool Under Pressure Let’s face it – as a leader…losing your cool in the midst of confusion and chaos at work can make you lose credibility – fast – with your colleagues, your team, your customers, and  even the executive team. Unfortunately, there are a lot of workplace challenges that create pressure for individuals. Especially as this is the time of year for annual meetings to take place in many organizations and the start of Q4 in other industries that really rely on elevated business to keep them healthy or get them into a healthy position. These events can create havoc for a team if they lack a strong team mentality and/or lack critical competencies such as time management, focus, communication,Read More

Dealing With The Victim Mentality In The Workplace

Dealing With The Victim Mentality In The Workplace Sometimes it takes me a while to work up to writing about a certain topic – this is definitely one of those as I understand it can be provocative. However, it is a topic that is a real and pervasive issue in far too many workplaces. I have always had challenges dealing with people who choose to be victims of their lives. It’s constantly something I am working on – as a leader – because dealing with ambitious, driven, accountable people is energizing and engaging for me.  I find it incredibly frustrating dealing with people who perceive themselves as victims of the universe. These are people that frequently believe that exceptions should be made forRead More

Instilling and Inspiring Confidence In Your Team Members

Instilling and Inspiring Confidence In Your Team Members For the past few months I have had the absolute pleasure of working with an organization that is incredibly open, forward-thinking, and amenable to culture improvements, career path planning, job leveling, and leadership development – it has been a super fun project AND because the entire company from the C-level to the most junior level team members are behind – and eager for – change initiatives and programs to elevate culture, customer experience, employee experience, productivity – it has been an exceedingly poignant and rewarding working experience. One of the greatest opportunities I identified within the first 10-14 days [framework assessment period] was the opportunity to inspire confidence in the junior and mid-level leadership ofRead More

Speak Up! It’s Good For Your Career

Speak Up! It’s Good For Your Career Being great at what you do is only a piece of the success puzzle. Another very important part of that puzzle is to possess the ability to speak up in the workplace with ideas and thoughts that add value to the business and showcase your expertise in, and engagement around, the the organization’s vision and/or it’s goals & objectives. Today’s demand for transparent communication in the workplace is at a premium, employees are simply not speaking-up enough – even though there are lots of thoughts and opinions in most organizations. How you articulate your opinions at work [or not] is a reflection upon how people authentically experience who you are and what you represent as aRead More

7 Ways To Encourage A Culture Of Innovation

7 Ways To Encourage A Culture Of Innovation Effective and smart leaders know they have to maintain a competitive edge within their industries in order to capture their piece of the proverbial pie. Therefore, it is essential that a business continually improves upon what it offers – in product, service, and|or experience – and how it operates to ensure that they are maximizing all opportunities that exist and building a sustainable and agile business. One of the qualities that separates bland and forgettable businesses [even if at one point they were novelty and popular] from outstanding ones is innovation. Organizations that construct a culture that encourages innovation – at every level of the business – allows them to remain adaptable and forward-thinking. ThoseRead More

10 Characteristics of Confident & Compelling Leadership

10 Characteristics of Confident & Compelling Leadership Absolutely regardless of your personal definition of success, there are a number of common characteristics that are possessed and shared by effective and objectively successful people. I have been extremely fortunate to meet and interact with, and learn from, some of these people over the past couple of years. I am always very excited to – following my interactions with well-known CEO’s or successful business people that I meet – identify qualities we share and those that I admire that I want to perfect and embody for myself in my professional, and even personal, life. Following a meeting last week with one organization’s CEO that I profoundly admire, I wanted to reflect on what was soRead More

8 Skills That Are Difficult To Learn [But SO Important To]

8 Skills That Are Difficult To Learn [But So Important To] Some of the most important things to  possess in life aren’t tangible but they do take a tremendous amount of patience, perseverance, and perspiration to acquire, let alone – master. Understanding the benefits of these qualities makes a difference in every aspect of life and – especially – in the workplace. TIME MANAGEMENT: Effective time management is one of the most highly valued skills by employers. While there is no singularly correct way, it’s important to find a system that works for you and be consistent with it. Why is time management important? Time Is Limited: No matter how you slice it, there are only 24 hours in a day. You CanRead More

Saccharin Leadership: Enough Already With The Sugar-Coating

Saccharin Leadership: Enough Already With The Sugar-Coating One of the principles of great leadership and a way the most successful leaders distinguish themselves – in any industry – is by building great relationships with their colleagues. They have unwavering reputations for being authentic, empathetic, and reliably honest. Global research from Edelman’s Trust Barometer reveals that despite integrity being the most desired leadership quality, only about 25% of people think their bosses actually have it. According to Merriam-Webster the definition of integrity is: firm adherence to a code of especially moral or artistic values and the quality and state of being complete or undivided. If integrity is the most desired leadership quality and if we commit to being authentic, truth-telling business partners and true leadersRead More

Benefits Of Self-Development

Benefits Of Self-Development I get very excited when I hear about organizations that invest in learning & development for their people. REAL learning and development, not just learning that benefits the organization but information that promotes and enhances the marketability of the employee and their career path – whatever that may be. Unfortunately, organizations that truly and unselfishly make an investment in the growth of their team members are rare but they are out there and they worth their weight in gold. I also get extremely delighted when I meet people who are passionate and completely obsessed with their personal development. People who proactively seek to upskill their knowledge or competencies are unique and engaging as they share with and learn from others.Read More