Because of the angry response from employees, United Airlines decided to abandon its proposal to replace its quarterly bonus program with a prize lottery and go in a different direction.″Our objective was to provide a better, more interesting program,″ United president Scott Kirby said in a message to staff on Monday.″However, we miscalculated how many of you would respond to these improvements.″
Executives at United Airlines came up with a scheme to replace automatic incentives with a lottery system at the company. According to United’s president, senior leadership ″misjudged″ how employees would respond to the new strategy. Under the terms of the new incentive program, one member of staff would have been selected at random to earn a quarterly award of one hundred thousand dollars.